Kanata Santa - Hazeldean Mall

We're line-up free with up to 6 appointments per hour for enhanced and safe visits with Santa Claus at Hazeldean Mall.

CLICK to Reserve  Appointments are set at 10 minute increments (3 minute screening + 4 minute visit + 3 minute exit) and can be rescheduled up to 6 hours prior to appointment - $49.95* + HST

*prepay through online payment system for touchless experience.

Visiting Days - November 13 to December 19
Monday*: 3 p.m. to 7 p.m.
Tuesday: 3 p.m. to 7 p.m.
Wednesday: 3 p.m. to 7 p.m.
Thursday: 3 p.m. to 7 p.m. 
Friday: 3 p.m. to 7 p.m.
Saturday: 10 a.m. to 5 p.m.
Sunday: 12:00 p.m. to 5 p.m.

The Week Before Christmas
December 20, 21, 22, 23: 10 a.m. to 6:30 p.m.
December 24: 10 a.m. to 3:00 p.m.

*Pet Friendly: Mondays 
** Sensory Santa  - Any Date/Time on reservation availability, please advise on intake form.

Photographs

Throughout your visit with Santa our photographer will take candid pictures and when it is time for posed photographs they will get everyone to look at the camera for a Christmas Card moment. You will receive all of the pictures (no picking and choosing, you get them all) a minimum of 10 high resolution photographs (each a 4 megabyte jpg file) that can be printed and shared where and when you want.

Social Visits

Santa at Hazeldean Mall is independently operated by Idea3 as a portrait studio. As income from photograph sales pay for all staff, equipment and PPE supplies, sadly this year there cannot be any "social visits without photographs" in 2020. Due to following stringent guidelines, which we embrace for the safety of all, we have limited ourselves to 4 appointments per hour of operation. 

By following this proactive system - as a portrait studio - there are some important benefits.

1. No Line Ups - therefore no mass gatherings

2. You have an appointed time of your choosing - no waiting 3 hours to see Santa

3. You have the 1400 square feet of space with just your family and our staff

4. You receive all of the photographs in an online gallery - no time spent picking and choosing 

Find Us

Hazeldean Mall
300 Eagleson Road Kanata, ON K2M 1C9

Storefront is in centre court on the main (parking) level at entrance #1 (photograph below).

Arrivals
Please arrive at reception 2 to 5 minutes prior to your appointed time and show your email (or give your registrants' name) to the greeter.

Lobby Area
After screening you will be shown to an area where you can deposit your belongings at a freshly sanitized table. 

Safe Social Distance Visit Procedures

Your appointment is set for 15 minutes long and follows this schedule. 

Registration - 3-minutes 
Arrival, registration, screening, and unpacking your belongings at one of the sanitized dedicated tables in the lobby area.

Visit with Santa - 4 minutes
6-minute visit with Santa (studio area will be sanitized prior to your visit) and portraits made by photographer.
First 4 minutes: Visit Santa, he will be seated beside the Santa Sofa with a plexiglass sneeze guard between you and Santa.
Santa will be wearing a mask during the visit.
The final 2 minutes are the time for formal photographs: you will turn to face the photographer - Santa can be behind or beside visitors for the photographs. At this time masks must be worn by all with the exception of children under the age of 2 years.

Post Visit Departure - 3 minutes
At this time your photographs will be uploaded to a private online gallery with a link emailed to you. You will be able to download your photographs using a computer and share on social media and/or print them at your choice of labs. 
At this time the Photographer or Assistant will sanitize the set for the next visitors..

Additional Safety Procedures

All people working on site will have their temperatures checked and a questionnaire will be filled out by them prior to each shift. They will also will wear mouth & nose coverings.
Santa has been tested to confirm that he does not have Covid 19.
As Santa will remain behind plexi and will wear a fabric mouth & nose covering during the visit portion of your reservation there will be no close contact between Santa and visitors.
Sanitization of public areas - all staff are responsible for the cleanliness of the areas after each visit. Shopping Centre staff will do a complete cleaning of all spaces in the Santa common areas and private areas between shifts.

Reservations

Online reservations can be made online using a credit card to secure  your prepaid appointment.
Reservations can be made in-person using cash, credit or debit during the Santa schedule - however priority will be given to arriving and registered visitors.

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